If return reasoning is due to your chassis having already been damaged/ deflected etc, hampering a professionals ability to install your DMG item/s and no other solution is reached through support or reselling yourself, understand that your funds will be returned to you only after item is returned and inspected, once the final amount to be refunded will be determined. Contact me to go over options as I’m always willing to do all I can to help and support my customer base with any issue, even those that don’t fall under the purview of my items. However, In special circumstance, returns are indeed “ To Be Determined”, on a case per case basis, but only as a very last resort if no other solution to the reasoning for return can not be reached through our support, and can be subject to a minimum 37% re- stocking fee for front braces or small rear braces and a 47% fee for rear 4 pt braces and the Vice. This is “aftermarket automotive” with a small american hand made manufacturer, this is not “pots and pans” at wal mart, so to speak. Returns are typically not accepted without proper cause, which DMGA exclusively holds the rights to determine. So, with typical demand and unforeseen delays as a result of the global pandemic, I sincerely appreciate you for your patronage and understanding, in fact I count on it, as it’s the most important part of the success and growth of DMG Autosport. RC items and comp1 braces take the most time to produce by far, so if there are a lot on order i do my very best to get them done ASAP, but I do not and will not cut corners or compromise quality, and it all starts and stops with me, as this is a one man operation entirely quality driven. Of course the build and coat time are the shortest part of the 5-7 week turnaround that fluctuates and varies depending on the amount and kinds of orders placed.
We typically need appx 7 business days to produce a final coated product, but this is once it has come up in the que of all current places orders.
in order to provide this, it does take time. Here at DMG Autosport we take pride in producing a genuinely high level of quality and performance, while open to options of customization that may otherwise be non- existent with storefront companies of this sort.
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